Doing it online makes it quick and easy to pay
Anytime, anywhere
In your account, you can
You can pay any time of day or night in your online account. It’s so simple, quick and easy to make a payment with your credit or debit card. Better still, you won’t need to remember a PIN number or wait in a queue.
Using your online account, you can log a repair request at any time. We all know things don’t only go wrong in office hours – so if you find you have a leaky tap or your boiler’s on the blink at midnight, you can tell us with the click of a mouse and without waiting for our contact centre to open. That’s one less thing to think about and one less call to make in the morning.
Want to know what your rent balance is? Check it whenever you want in your online account. It’s much quicker and easier online and you can do it at a time that suits you. Register now and enjoy organising your home around your life.
Modern life is busy and it’s sometimes difficult to fit everything in. Feel like you’ve forgotten something? Log on to your online account and find out when you can next expect us.
We know that the people who live in our homes are in the best position to help shape our services, keep an eye on our performance and influence the work we do in our communities.
Our customers have a strong voice across our organisation, to the very top level, and contribute to our business in a variety of ways.
