Support for residents and communities (COVID-19)

Most of our employees are now working at home and contacting residents by email, phone or video call so that we can continue to provide other key services, advice and support. 

This includes ringing nearly 20,000 of our older and more vulnerable residents to see what support they need and check if they’d like us to stay in touch regularly at the moment. Please do let us know on 0300 5000 926 if you’d like this contact too.

As well as support and advice for individuals, we’re making some new grants and other support available to community groups and small local businesses, to help them keep going. 

There’s more information about all this support - in the questions and answers on topics like domestic violence, bonfires, noise and flytipping - in the questions on answers on this page.

Don’t forget you can also keep up to date and contact us via our Facebook page @AskSovereign.

(If you live in Hampshire, there’s also a new Coronavirus Hampshire Helpline on 0333 370 4000. Set up by the local authorities and community and voluntary sector, it’s for frail or vulnerable residents who don’t have support and need urgent help with food or household supplies, collecting medication or who are at risk of loneliness.)
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