What is a sanction?
means that some, or possibly all, of your Universal Credit payment will be stopped.
If you don’t do the tasks you agreed to when you signed your claimant commitment, then you risk getting a sanction
If you have a very good reason for not doing a task, you must let your work coach know as soon as you can. This will help you to avoid being sanctioned.
You could be sanctioned for things like, not attending an interview or a work-search review. And you could be sanctioned until you attend them. You could also be sanctioned for not keeping your journal up to date.
The level of sanction varies and depends on the reason for the sanction. Also, if you’ve had previous sanctions this could result in longer sanctions being applied.
A sanction can last for up to 6 months.
What to do if your payment is stopped
A hardship payment is available if you’re given a sanction and can’t pay for basic things like food, heating or rent. But you’ll have to pay this back from future Universal Credit payments.
To get a hardship payment
, you must be:
- 18 or over
- able to show you’ve tried to find the money elsewhere
- and show that you need the money for essentials
To apply for a hardship payment, call the Universal Credit free helpline on 0800 328 5644
How to appeal
If you don’t agree with being sanctioned, then you can appeal. This is called a Mandatory Reconsideration
You can find out more about this on the Government website
If the Mandatory Reconsideration is turned down, you can go to an Independent Tribunal
. Find out how
Citizens Advice will be able to help you apply