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Coronavirus (COVID-19) update

It’s really important that all our residents and employees 'keep safe and don't pass it on', so please keep checking the government’s latest advice on what you can do to keep yourself and others safe.

We understand it’s a difficult time for many people, but it’s really important that you continue to pay your rent to avoid future financial problems and large debts. If you’re having difficulty making your payments, we do need you to speak to us as soon as possible so that we can help. 

We have experts you can talk to about paying rent and managing debts, claiming benefits, finding work and any other financial concerns, so do get in contact

As restrictions gradually lift, we're reintroducing more services. This includes lettings, mutual exchanges, routine repairs and some planned maintenance programmes. And we’re working in new ways to provide these services safely.

We’re also continuing with essential services like emergency repairs and safety in your home. You can call us about all our services on 0300 5000 926 (or 0300 330 9496 if you’re a market rent customer).

For the latest update on how this affects our services, please click here (updated 3 August).
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Why use MySovereign?

MySovereign is the online home of everything to do with your tenancy and is available 24 hours a day, every day.

You can pay your rent, book a repair and update your details all in one place. Enjoy taking control of your home at a time that suits you.

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You'll need your tenancy reference number to create an account.