Coronavirus (COVID-19) update

Please check the government’s latest advice on keeping yourself and others safe. If we’re due to visit, please tell us if you’ve tested positive, have symptoms and are waiting for a test.

We understand it’s a difficult time for many people, but it’s really important that you continue to pay your rent. If you’re having difficulty, we do need you to speak to us as soon as possible. We have experts you can talk to about paying rent and managing debts, claiming benefits, finding work or training and about any other financial concerns. So do get in contact. You can find lots of useful information on this site or call us on 0300 5000 926 (or 0300 330 9496 if you’re a market rent customer).

For the latest updates on our services, please click here.
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At the moment some parts of MySovereign are not available. This means you won't see appointment reminders and some forms – including those for swapping your home.

You can still carry out most of the usual activities though, including paying your rent, finding support articles and answers to FAQs.

We hope to have everything back up and running by the end of January.

MySovereign makes it easy to

You'll need your tenancy reference number to create an account.