After you’ve talked about your life, your work coach will decide which work-related activity group is right for you.
There are four groups and you will be put in one. The four groups are:
- Non work-related requirements group – you don’t need to do anything extra
- Work-focused interview group – you must have regular meetings with your work coach
- Work preparation group – you’ll need to prepare for work and have regular meetings with your work coach. You may have to do training or gain work experience
- All work-related activity group – you’ll be expected to look for work or earn more. You’ll have regular meetings with your work coach
If you think your work coach has put you in the wrong group, then it’s important to tell them.
Once you’ve agreed which activity group is right for you, your work coach will ask you to agree to do tasks. This will become your claimant commitment.
Only agree to a claimant commitment if you can do all the tasks. If you miss any of them out your Universal Credit payment could be stopped.
If you’d like help finding a job or a course that’s right for you, please call us on 0300 5000 926
. We have dedicated Employment and Training advisors who can support you. We’ve helped 100s of customers into work, to find better work or get into training.
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